Need to Know
Here are the most useful links that help you start using our services
Everything you need to know about the submission process
- Software and Plugin
The supported file formats to go into the “Project_Files” folder is the native application file. In this case “.max” and If your project involves texture maps, as well as other external stuffs, then you should pack them into a RAR or ZIP folder otherwise our rendering system will not be able to recognize the external assets.
Open “File” Menu and select “Archive” to pack your scene assets
ZIP file, for large projects we strongly suggest to you pack
into RAR instead of ZIP file.
You should also know that you can place more than one .max file into the RAR/ZIP package and submit them separately through the submission page.
1– Keep Render Output Save Button OFF and If you are using V-ray, Disable VFB
2-If you are using render elements in your project,please leave render elements path field empty.
3-GI cache files should be calculated and link to scene in
end, our automation system do not calculate the GI passes.
4-X-ref files are supported but to avoid technical issues we suggest you to merge them in the main scene.
The first thing you need to do is to log in to your user panel. Then, select 3dsmax render farm(automate farm)submission and choose your version of 3ds max – this should be based on your file settings.
The following essential submission inputs below are required. You should endeavor to fill them out carefully according to your rendering demands. The advanced option gives you more control and management over the submission process.
After successfully completing the above requirements all you need
do is to lean back and monitor the rendering progress.
Below is a list of relevant job status that will tell you what’s happening at each stage;
To make sure that your data is secured, we utilize a transferring server. This server, first of all, encrypts project files before distributing them to our render servers. This process might take longer if you are submitting larger files.
This label shows your project rendering. You can see the results in the RenderShare folder. All rendering results are simultaneously synchronized to your machine. You can also see the progress within your user panel.
As a user, you can suspend your job whenever you want. Our
can also put a hold on rendering if you run out of Boost
When a render job is suspended, it means no new task will get started but already running task within the render farm will be rendered entirely and charges will be applied.
There are lots of technical reasons that can cause a rendering to fail. If you see the “Failed” status, kindly contact us using the report button. You can also use the live chat support for a quick assistance and troubleshooting.